Other Campus Operations

Central Services

Central Services, on the ground floor of the CAC will be accessible to students Monday – Friday from 1:00 – 3:00 p.m. for mail and package pickup and/or delivery. Off-campus students should NOT have packages delivered to the College but should have them delivered to their off-campus address. If a student’s off-campus address does not have a mailbox, the student should go to the Chestertown Post Office and obtain a PO box to receive mail and packages.


Central Services Page

Transportation Services & Safe Ride

The weekend shuttle and SafeRide will not operate during the Spring 2021 semester to help mitigate the spread of COVID-19 that could occur with students leaving campus and becoming exposed to more people and other communities. If students encounter a personal emergency requiring transportation to an off-campus site, they can contact the transportation office at (410) 778-7838 or transportation@washcoll.edu and request assistance.

Transportation Services is working to provide shuttle services to the college for those students who will reside on campus this Spring and who will travel from the following: PHL, BWI and Dulles airports, as well as from New Carrollton Station and the Wilmington Train Station in Delaware. Seating will be very limited due to COVID 19 restrictions. The shuttle will be provided during the move-in dates of 1/19-1/30/2021 only. Students have received an email asking to confirm whether or not transportation is required and from what location. Please respond to the email as soon as possible if you require shuttle services so that they can begin coordinating the shuttles. Include the location you will need to be picked up from: PHL, BWI, Dulles, New Carrollton Station or Wilmington Train Station. Responses are required no later than Friday, January 1, 2021.


Transportation Services Page

Public Safety

The Department of Public Safety continues to operate in-person 24/7. The office is located on the ground floor of Cullen. Whenever possible, call 410-778-7810 instead of going to the office in person. There is a key drop box located outside of the Public Safety door.


Public Safety Page

Health Services

Health Services will be open on campus in Queen Anne’s Hall with modified appointment times and procedures to allow for additional cleaning and safety measures. All students entering the Health Center will be required to wear a mask and will be temperature screened.

In order to protect the safety of our campus, there will be no walk-in appointments allowed. Students must call 410-778- 7261 from 8:30-12:00 or 1:00-4:30 to schedule an appointment and to have a COVID phone screening questionnaire completed. Upon arrival, students will need to enter the glass lobby and call to be let in. After hours, students should contact the Quarantine & Isolation Coordinator on duty.

Health Services will be offering well appointments, prescription refills and allergy injections during morning hours. Psychiatric Mental Health Nurse Practitioner appointments will also be available.

Sick visit appointments will be held during late morning and afternoon hours. We will not be able to permit anyone to accompany students during their appointment as we cannot have anyone waiting in our lobby. The exception would be for a minor student to be accompanied by parent or legal guardian. Scheduled telemedicine appointments may be utilized for low risk, non-COVID related concerns such as nutritional counseling, support to help manage chronic conditions, and follow-up visits from the ER.


Health Services Page

Counseling Services

Please note the following information and updates from the Counseling Center:

  • Counseling appointments are available to all students, including those in isolation or quarantine.
  • Counseling appointments will be conducted via telemedicine sessions.
    • The Counseling Center will provide 1:1 counseling, as well as group counseling as determined by student need.
  • Students who have never seen a counselor on campus before can email health_services@washcoll.edu or call 410-778-7261.
  • Students who already have an established counselor or campus can email their counselor directly to schedule appointments.
  • Due to COVID, there will be no walk-in counseling appointments available.
  • The Counseling team will continue to adjust staffing patterns to accommodate student schedules.
  • Emergency and crisis response will continue to be coordinated between counseling services, res life, public safety, and student affairs.
  • Referrals to external resources will continue using our remote platform.
  • The College has a contract with a psychiatric Nurse Practicioner in place; however, she is on sick leave currently. We will keep you updated as we learn more from her about her availability. Health Services will work with students for prescriptions as they are able, and continue to make referrals out as needed for circumstances that require a greater level of expertise or intervention.

Students experiencing a mental health emergency who would like to speak with a counselor can call Counseling Services during weekday hours at 410-778-7261. After hours and on the weekends, Public Safety (410-778-7810) will assist students with locating a counselor with whom they can speak.


Counseling Services Page

(LAT) Library & Academic Technology

Library and Academic Technology (LAT) is excited to welcome students back on campus!

Your safety is our greatest concern, so Miller Library will only be accessible to WAC students, staff and faculty swiping in with their WAC ID cards and who agree to abide by COVID safety protocols. The first floor of the library has been reconfigured to allow for socially distanced study space, including a small number of open-air group study pods. We currently are investigating booking system software so students can reserve what will be a limited number of study spaces in the library. Specifics about the reservation solution and library building hours will be announced closer to the beginning of the spring semester.

Books and other materials will be retrieved upon request from the ground and second floors, which will be off limits to maximize student safety. All course reserves will be digital, the same as fall semester. The lending of physical Interlibrary Loan (ILL) items continues to be challenging because of disruptions throughout our lending network, so we expect to limit ILL to digital articles and book chapters.

Librarians and Miller Library staff will continue to be available to provide virtual research help, virtual library instruction, ILL, and other library services. Research help can be requested via Ask-a-Librarian form, online chat service, or by email.


  • Archival research and consultation are available from Lindsay Sheldon, Director of Archives and Technical Services, by appointment; email lsheldon@washcoll.edu.
  • Academic Technology (Educational Technology, Digital Media Services, IDEAWORKS) staff are available for consultation via email or Zoom. Email individual staff members directly for support.
  • HelpDesk staff are available by appointment; email helpdesk@washcoll.edu.

LAT Page