Other Campus Operations

Central Services

Any changes in operations will be announced closer to the start of the spring semester, though Central Services is expected to operate normally.

Off-campus students should NOT have packages delivered to the College but should have them delivered to their off-campus address. If a student’s off-campus address does not have a mailbox, the student should go to the Chestertown Post Office and obtain a PO box to receive mail and packages.

Central Services Page

Transportation Services 

Transportation Services will also be providing shuttle service to students who reside on campus in the spring, from the following: PHL, BWI and Dulles airports, as well as from New Carrollton Station and the Wilmington Train Station in Delaware. Shuttle service will only be available at the beginning and the end of the semester, and during any breaks. Please contact [email protected] to make a shuttle reservation or with questions. The weekend shuttle will not be running during the 2022 spring semester.

The CPG-approved transportation policies are as follows:

  • All College owned, leased, or contracted vehicles used for official College business may now be used at their normal capacity
  • Trip leaders should ensure that they keep accurate records of passengers in the event that contact notification is necessary
  • All passengers are required to wear a mask AT ALL TIMES while traveling in Washington College vehicles. This includes buses, minivans and cars.
  • We encourage trip leaders to check with passengers ahead of the trip to determine if there is anyone who is not comfortable with a full occupancy vehicle and, if so, to consider alternate measures (an additional vehicle to allow for lower occupancy, open windows, etc.). A reminder that those using personal vehicles for official College business are not covered by the College's insurance policy.
  • Cleaning and disinfecting supplies will be provided in each vehicle. Upon completion of the trip, the trip leader should ensure that all high-touch surfaces have been cleaned with the provided supplies which are EPA approved. We encourage them to clean before the start of the trip as well.

Transportation Services Page

Public Safety

While the Department of Public Safety will be open for in-person visitors, the capacity in the lobby will be limited to no more than three people at one time.

Many of the requests this office handles can easily be accomplished online, and students are encouraged to utilize these tools to make requests so that walk-in traffic remains limited. Here is how common requests can be processed:

  • Vehicle Registration – go to www.permitsales.net/wc and follow the process
  • Ticket Appeals – go to www.permitsales.net/wc and follow the process
  • Request a replacement ID – email the request to [email protected] and they will have it ready and waiting for you
  • Replace a lost room key – Speak with your RA and they will help get you a new one.

The Department of Public Safety continues to operate 24/7 and can be reached by phone at 410-778-7810.

Public Safety Page

Health Services

Health Services will be open on campus in Queen Anne’s Hall with modified appointment times and procedures to allow for additional cleaning and safety measures. All students entering the Health Center will be required to wear a mask and will be temperature screened.

In order to protect the safety of our campus, there will be no walk-in appointments allowed. Students must call 410-778- 7261 from 8:30-12:00 or 1:00-4:30 to schedule an appointment and to have a COVID phone screening questionnaire completed. Upon arrival, students will need to enter the glass lobby and call to be let in. After hours, students should contact the Quarantine & Isolation Coordinator on duty.

Health Services will be offering well appointments, prescription refills and allergy injections during morning hours. 

Sick visit appointments will be need to be scheduled. We will not be able to permit anyone to accompany students during their appointment as we cannot have anyone waiting in our lobby. The exception would be for a minor student to be accompanied by parent or legal guardian. Scheduled telemedicine appointments may be utilized for low risk, non-COVID related concerns such as nutritional counseling, support to help manage chronic conditions, and follow-up visits from the ER.


Health Services Page

Counseling Services

Please note the following information and updates from the Counseling Center:

  • Counseling appointments are available to all students both in-person and virtually for the spring semester. This includes students in isolation or quarantine.
    • The Counseling Center will provide 1:1 counseling, as well as group counseling as determined by student need.
  • Students who have never seen a counselor on campus before can email [email protected] or call 410-778-7261.
  • Students who already have an established counselor or campus can email their counselor directly to schedule appointments.
  • The Counseling team will continue to adjust staffing patterns to accommodate student schedules.
  • Emergency and crisis response will continue to be coordinated between counseling services, res life, public safety, and student affairs.
  • All Washington College students have access to virtual mental health counseling through Mantra Health Services. Visit app.mantrahealth.com to connect virtually with a licensed therapist.
  • Referrals to external resources will continue using our remote platform.

Students experiencing a mental health emergency who would like to speak with a counselor can call Counseling Services during weekday hours at 410-778-7261. After hours and on the weekends, Public Safety (410-778-7810) will assist students with locating a counselor with whom they can speak.


Counseling Services Page

(LAT) Library & Academic Technology

Your safety is our greatest concern, so Miller Library will only be accessible to WAC students, staff and faculty swiping in with their WAC ID cards and who agree to abide by COVID safety protocols. The first floor of the library has been reconfigured to allow for socially distanced study space, including a small number of open-air group study pods. We currently are investigating booking system software so students can reserve what will be a limited number of study spaces in the library. Specifics about the reservation solution and library building hours will be announced closer to the beginning of the spring semester.

Books and other materials will be retrieved upon request from the ground and second floors, which will be off limits to maximize student safety. All course reserves will be digital, the same as fall semester. The lending of physical Interlibrary Loan (ILL) items continues to be challenging because of disruptions throughout our lending network, so we expect to limit ILL to digital articles and book chapters.

Librarians and Miller Library staff will continue to be available to provide virtual research help, virtual library instruction, ILL, and other library services. Research help can be requested via Ask-a-Librarian form, online chat service, or by email.


  • Archival research and consultation are available from Lindsay Sheldon, Director of Archives and Technical Services, by appointment; email [email protected].
  • Academic Technology (Educational Technology, Digital Media Services, IDEAWORKS) staff are available for consultation via email or Zoom. Email individual staff members directly for support.
  • HelpDesk staff are available by appointment; email [email protected].

LAT Page