Students & Parents

We are collecting frequently asked questions about campus operations below, and will continue to offer additional information here in the weeks ahead.

Frequently Asked Questions

 

 For First-Year Students

If you are buying a new computer, choose a solution that will support your needs over the next three to four years. We encourage students to purchase an Apple or Lenovo system or any computer that meets the below system configurations.  

 

Macintosh 

Windows 

Processor (CPU) 

Intel Core i5 or better 

Intel Core i5 or better 

Operating System 

Mac OS X Mojave (10.14) 

Windows 10 

Memory 

8 GB RAM or more 

8 GB RAM or more 

Hard Drive 

256 GB or more 

256 GB or more 

Warranty 

AppleCare+ 

Four years including Accidental Damage Protection 

The College collaborates with our Apple and Lenovo partners to offer good deals to the Washington College community. You can purchase now through the Apple Store or at our custom Lenovo Store 

Students must also have access to a strong Internet or wireless connection. For more information about our computer recommendations, please visit the LAT HelpDesk. 

 Students and or parents may be able to borrow additional loan funds to assist with additional educational expenses. 

The Parent PLUS loan allows parents to borrow up to the full cost of attendance minus any other financial aid. Parent can apply on the Federal student Aid website. If parents apply and are denied, students may borrow up to an additional $5,000 in Direct Unsubsidized loan. 

Alternative loans for students are offered through private lenders and are meant to provide additional education funding. Students may choose their own lender based on the terms of the loan. Most students will be required to have a co-signer. 

Yes, most library services are available online. Students should consult the Miller Library and Academic Technology website for details. 
All academic advisors are available to students online throughout the semester. The Writing Center, the Quantitative Skills Center, the Office of Academic Skills, and Disability Services are available online. The staff in those offices are available online and students may set up and participate in individual tutoring sessions online. 

The Office of Academic Skills, Quantitative Skills Center, and Writing Center  will all remain 100% available in the remote setting. Students may access these resources through WCOnline (https://washcoll.mywconline.com/) and Zoom. Information about appointments and hours, including course mentor sessions, will be made available during the first one or two weeks of the semester, as it has been in the past. Staff in each of the offices are available via email for support in scheduling or accessing these resources or to schedule phone calls or video meetings. 

Access & Disability Services are available to students. Instructions for requesting accommodations for the first time can be found here. Liz Shirk, Disability Access Specialist, is available by appointment to discuss new or existing accommodations that you may need for the remote setting. You can make an appointment with her through Accommodate, or email OAS@washcoll.edu. Existing accommodations will still be in place, but you can meet with someone from the OAS to discuss how they may need to be implemented or altered in the remote setting. Any concerns about accommodations or accessibility can be addressed to OAS@washcoll.edu. 

The Office of Counseling Services can provide an array of services while operating remotely, and can provide comprehensive confidential services to students, using HIPPA compliant audio and video platforms. This includes individual and group counseling sessions, educational outreach, and consultative meetings with staff and faculty. Liaison with psychiatrists and other mental health providers will also continue. Advocacy on behalf of struggling students will take place virtually.  Students wishing to meet with a counselor will make their appointments by emailing Vanderson2@washcoll.edu, or calling 410-778-7261.  

Counseling Services will operate on the same schedule: M-F 8:30-12:00, and 1:00-4:30.  And, Counselors will also be available during times of crisis to meet with students outside of regular hours.   The Counseling Center and the COVID-19 Resources page also have a variety of online resources for maintaining physical and mental health on their websites. 

Student health services will continue to be available to all full-time enrolled students for telephone or video appointments, understanding that some situations will require an in-person visit. For students residing at home and needing our services, we will start with a telephone or video visit and if you cannot travel to campus you will be referred to your local primary care provider, urgent care or walk-in center. For our students who are living in Chestertown or nearby, we will provide as many appointments virtually as we can, understanding that some things will require an in-person visit. Although we will have to adjust the way we do things and will not be accepting walk-in appointments, you can still call 410-778-7261 to schedule an appointment with the Health Services team.  (See Health and Wellness page)

The Office of Academic Skills offers a variety of support for time management and academic success. Academic Skills Tutors are available for remote appointments via WCOnline, our online tutor scheduling software that also offers video sessions. A variety of bite-sized academic skills videos, or "Crash Courses" are available on our website or YouTube channel. The OAS Academic Skills tutors also offer some of our traditional Success Seminars live in Zoom. Hilary Bateman, Director of the OAS, is available for individual appointments with students for support with time management and academic success. Those meetings can be scheduled via email to hbateman2@washcoll.edu.   

Yes! The faculty learned a great deal about online teaching when we had to finish the Spring 2020 semester online. This summer our Center for Teaching and Learning offered many workshops and training sessions for faculty to learn more about how to present the highest quality courses online. And we have upgraded our Wi-Fi network and purchased additional equipment for faculty to use in teaching online, such as upgraded cameras and microphones. 
 
In addition, all online courses have the same enrollment caps as we planned for them in person. So, class sizes remain relatively small. Most courses have enrollment caps under 30 students, and those that have higher enrollment caps, such as science lecture courses, have labs limited to 16 students in each lab. So, you will still get the personal attention that Washington College faculty always provide for their students and classes will be small enough that faculty can be flexible and make adjustments along the way to make sure that all students are having a great learning experience. 

 For Upperclassmen

It is possible that there will be no study abroad in Spring 2021. We intend to make that determination shortly.

Visits for prospective students will be offered in a small-group setting in accordance with state and local government guidelines to prevent the spread of COVID-19. Visitor guidelines are available on the registration page and will be sent to you via e-mail prior to your visit. If you have traveled out of the country in the last 30 days, we ask that you do not register for a visit. http://www.washcoll.edu/visit 

Yes, but on a very limited schedule. Please do not have any packages sent to the College until further notice.

The Fitness Center, Waterfront, Casey Swim Center, and the Schottland Tennis Center are open on a limited basis. 

Those students living on campus and around the Chestertown community received an email with an attached pdf of the guidelines.  

Alternatives and Exceptions

Yes, but you must get these courses approved by Washington College before you take them. Email provost@washcoll.edu for details about obtaining approval. It is also College policy that we accept for transfer credit only courses in which you earned a C- or better. We do not give transfer credit for courses in which you earned grades of D+ or lower. 

After you have completed the courses and you have your final grades, arrange for the college at which you took the courses to send your official transcript to the Registrar’s Office at Washington College. Most colleges can accept requests to send transcripts online. 

If you defer for a semester, there are several ways by which you can still graduate with your cohort. If you defer for a semester, you will need to make up 16 credits.  

You can take summer courses at Washington College or elsewhere. If you successfully complete two four-credit courses at Washington College each summer for two summers, you will earn 16 credits that way. If you take summer courses at another college, you will need to be aware of how many credits that college offers for each course. If those are three-credit courses, you will need to take six of them for which you would earn a total of 18 credits. 

You can also take more than 16 credits in the fall and spring semesters at Washington College. Effective in the Spring 2021 semester, if you take more than 20 credits in a semester, there is an overload fee of $1,500 per credit.  

Or you can combine these two approaches, earning some of the 16 credits in the summer and some of them during a fall or spring semester in which you take 18 or more credits. 

As a current student who has not been approved for college housing, you are not permitted to be on campus. If there is an exceptional reason as to why you would need to be on campus, please complete this form and we can discuss your circumstances. Situations will be reviewed on a case-by-case basis, as we are doing our best to limit the number of students on campus. 

Yes, offering online courses is meant to keep students at home or otherwise away from campus. We understand that you may have a current lease for an off-campus apartment or house, but we strongly discourage students leasing new spaces in Chestertown or the surrounding area.   

 

Tuition and Financial Aid

Need-based financial aid awards are calculated using direct costs and Expected Family Contribution (EFC) from the FAFSA. If you live at home or off campus, your award may be adjusted due to a reduction in these costs. Direct costs include costs billed by the college such as tuition and fees, room and meals.

Supervisors of work study positions will decide if work can be completely remotely and whether  we can ensure that students are not working during class hours. Available work study positions are posted on JobX and students are paid biweekly.

No, students will not be able to receive work-study funds if they are not working.

Students are required to be fulltime for all institutional aid received. Students receiving federal loans are required to be halftime (defined as 8 hours) while some Pell Grant recipients could be eligible with as little as one credit hour at a prorated amount. Private loans do not require fulltime enrollment.

Please contact accounts_receivable@washcoll.edu.  We answer emails in the order in which they are received. 

Enrollment and Course Registration

You may email provost@washcoll.edu to begin this process. 

All transcripts are ordered online, and you choose whether you want to receive a hard copy or an e-copy. You can order your transcript here: https://www.credentials-inc.com/tplus/?ALUMTRO002108 

You can place your request with the Registrar’s Office by emailing registrar@washcoll.edu. Your enrollment verification letter will verify your enrollment dates at Washington College and your major. 

Please complete the Transfer Credit Request Form: https://www.washcoll.edu/people_departments/offices/registrar/student-forms/transfer-credit-request-form.pdf 

Seek approval of the department chairs regarding the courses you intend to transfer back to WAC and email this form to the Registrar’s Office at registrar@washcoll.edu. Upon being readmitted after one semester, or after you reapply after two semesters away, an official transcript is required for our evaluation. 

Yes, you are still eligible to use your VA benefits and to receive your monthly house payments. Your monthly payments will reflect the amount you would receive as if you were on campus. If you have questions about your benefits, contact the School Certifying Official, Rachelle Marks at rmarks2@washcoll.edu 

If a student withdraws from the College during a semester, the student will be responsible for all non-refundable amounts. When the student withdrawal results from a disciplinary action, the College makes no refund of any kind.  

Tuition refunds or credits are allowed according to the following schedule: 

  • Withdrawal before classes begin: 100% refund 
  • During the first two weeks of classes: 75% refund 
  • During the third week of classes: 50% refund 
  • During the fourth week of classes: 25% refund 

After the fourth week of classes there is no tuition refund. Fees are generally not refundable after the start date of the semester. 

Fees are generally not refundable after the start date of the semester. Residence hall spaces are assigned for the academic year; therefore, no refunds or credits for rooms are given for a student withdrawing after classes begin. Board refunds or credits will be determined on a pro-rated basis. 

 

More Details

Yes, offering online courses is meant to keep students at home. We do understand that you may have a current lease for an off-campus apartment or house, but we strongly discourage students leasing new spaces in Chestertown.   

Students approved to live on campus will be asked to restrict their movement for 14 days following move-in. 

During this 14-day restricted movement period, students should remain in their residences, except when needing to pick up food on campus or attend in-person medical appointments. Students may spend time outside as long as safety guidelines are followed, which include wearing a face covering outdoors if they are unable to maintain a distance of six feet from individuals with whom they do not reside (i.e., who are not members of their household).  

Yes. You can get a parking permit by calling the Department of Public Safety at 410-778-7810 

 If students have already enrolled in the student health insurance plan offered by the college and will not need it while you remain at home, you can cancel the insurance by emailing health_services@washcoll.edu. You will be able to re-enroll by visiting www.Universityhealthplans.com.

The Health Center will continue to provide medication refills via phone, video, or in-person appointments if necessary. Please email health_services@washcoll.edu for all refill requests. Please allow three business days for refill requests to be completed. 

Yes, students requiring initial appointments for medication evaluation by our Psychiatric Mental Health Nurse Practitioner will require a referral from Counseling Services. Once the referral has been received, you will be scheduled for either an in-person or telehealth visit and notified by email. 

For students who have previously met with our Psychiatric Mental Health Nurse Practitioner, please call 410-778-7261 to schedule your follow-up appointment for medication adjustments or refills. 

Health 

 Yes. All students, employees, and visitors to campus are required to wear a mask any time they are on campus or on any Washington College property. Washington College will provide those students and employees permitted to be on campus with two washable and reusable cloth masks.
  • Students may remove their masks when they are alone in their room or during activities where a mask cannot practically be worn, such as eating, drinking, or showering; Students should comply with local and state regulations regarding masking when they are off campus. Non-compliance with the masking policy could be considered a violation of the Washington College Honor Code.
  • Employees may remove their masks during activities where a mask cannot practically be worn, such as eating, drinking, and when they are alone in their office if it is an enclosed, private workspace. Employees should comply with local and state regulations regarding masking when they are off campus.
  • Visitors may remove their masks during activities where a mask cannot practically be worn, such as eating or drinking.
  • Student requests for assistance or accommodation for any COVID-related concerns will be considered on a case-by-case basis. There are no exceptions to the campus mask policy, but reasonable accommodations will be approved and provided based on supporting documentation and the individual experiences of the student. Students making these requests should email Health Services or call 410-778-7261.
  • Employee requests for assistance or accommodation for any COVID-related concerns will be considered on a case-by-case basis. There are no exceptions to the campus mask policy, but reasonable accommodations will be approved and provided based on supporting documentation and the individual experiences of the employee. Employees making these requests should contact  Human Resources.
Students who are permitted to be on campus will be tested for the virus upon arrival and are expected to quarantine until test results are back.

Any student who becomes symptomatic will be tested and isolated pending the results of the test. If the test is positive, the student will be required to remain in isolation in the designated residential space and will be provided necessary services from the COVID Care Coordinators. Students in isolation with clinically suspicious symptoms of COVID-19 may require additional confirmatory testing prior to being allowed to move out of isolation housing. 

The Office of Counseling Services can provide an array of services while operating remotely, and can provide comprehensive confidential services to students, using HIPPA-compliant audio and video platforms. This includes individual and group counseling sessions, educational outreach, and consultative meetings with staff and faculty. Liaison with psychiatrists and other mental health providers will also continue. Advocacy on behalf of struggling students will take place virtually.  Students wishing to meet with a counselor will make their appointments by emailing Vanderson2@washcoll.edu, or calling 410-778-7261.  

Counseling Services will operate on the same schedule: M-F 8:30-12:00, and 1:00-4:30.  Counselors will also be available during times of crisis to meet with students outside of regular hours. 

Student health services will continue to be available to all full-time enrolled students for telephone or video appointments, understanding that some situations will require an in-person visit. For students residing at home and needing our services, we will start with a telephone or video visit and if you cannot travel to campus you will be referred to your local primary care provider, urgent care or walk-in center. For our students who are living in Chestertown or nearby, we will provide as many appointments virtually as we can, understanding that some things will require an in-person visit. Although we will have to adjust the way we do things and will not be accepting walk-in appointments you can still call 410-778-7261 to schedule an appointment with the Health Services team.

The Office of Academic Skills will continue to offer a variety of support for time management and academic success. Academic Skills Tutors will be available for remote appointments via WCOnline, our online tutor scheduling software that also offers video sessions. A variety of bite-sized academic skills videos, or "Crash Courses" are available on our website or YouTube channel, and more will be added throughout the semester. The OAS Academic Skills tutors will also offer some of our traditional Success Seminars live in Zoom throughout the semester. This schedule will be shared with students (and available on our website) during the first week of the semester. Hilary Bateman, Director of the OAS, is also available for individual appointments with students for support with time management and academic success. Those meetings can be scheduled via email to hbateman2@washcoll.edu.  The Counseling Center and the COVID-19 Resources page also have a variety of online resources. 

 Until further notice, students living on campus are not permitted to have guests visit or stay overnight with them in campus residence halls. Guests in this context include anyone who does not reside on the specific hall or in the suite of the host.

Please note that at almost all meetings, activities, and events (formal or informal) are being held virtually.