Library and Academic Technology (LAT)
Library and Academic Technology (LAT) empowers the Washington College community to discover, create, collaborate, and innovate. We support the College by challenging students to engage in activities that require them to think analytically, discover and create new knowledge, collaborate with peers and scholars from around the world, and use different forms of expression to communicate effectively. We share the College’s commitment to academic rigor and integrity, and strongly support its exceptional faculty in their teaching and research endeavors. LAT provides students with resources and services to help them enhance their learning outcomes by successfully completing academic assignments. This includes helping them with everything from research to designing and creating physical and digital content; and from learning new technology to delivering compelling presentations. LAT provides flexible learning spaces for students to work individually or in groups.
Library Hours:Monday–Thursday: 8 a.m.-2 a.m.; Friday: 8 a.m.-10 p.m.; Saturday: 10 a.m.-8 p.m.; Sunday: noon-2 a.m.Washington College students, faculty, and staff must have their ID card to obtain access to the library after 9 p.m.
Through Miller Library, students have access to a dynamic and diverse collection of academic research materials both online and inhouse. Currently the library houses over 200,000 print books, 2500 DVD’s, and over 100 print periodicals. This doesn’t begin to compare with the online resources the library staff has available. Currently there are over 560,000 online resources available to all students, faculty and staff. The library is a selective depository for U.S. Government Documents, with approximately 50,000 print documents as well as electronic access to online documents. The Reference Collection contains dictionaries, encyclopedias, and bibliographies available in print (non-circulating) and online. More than 3,000 Washington College student theses are available, either online or in print.Our unique Maryland Collection consists of books, documents, and online resources on state and local towns and counties and is divided into reference materials and circulating and non-circulating materials. The Special Washington College collection contains works by Washington College faculty, alumni, and friends.The Washington College Archives is a part of Miller Library and is located on the ground floor. Students, faculty, staff, alumni, and other members of the College community may visit and perform research in the Archives, where they will have access to an impressive collection of primary resource materials related to the College and the College community. Students, staff, faculty, alumni, and community members have amassed these materials throughout the lifetime of Washington College.Checking Out MaterialsStudents may check out materials by presenting their ID card at the Circulation Desk. Materials such as reference books, print reserves, periodicals, microforms, and videos are for use in the library only. Removing these items from the library is in direct violation of the Honor Code, as is removing circulating materials without properly checking them out. Books are loaned for the semester; however, if a student, faculty member, or staff member needs the book, it may be recalled early through an e-mail notification. If a book is not returned as requested, or by its stamped due date, a fine of $1.00 per day will be charged.Checking Out Digital Loaner EquipmentVisit IDEAWORKS on the library’s lower level to borrow equipment from the Loaner Pool. Students can borrow video cameras, audio and photographic equipment for short periods of time. While there is no charge to borrow equipment, there is a late fee for late returns.Canvas Learning Management SystemCanvas is the College’s learning management system. This cloud-based LMS makes it easy for faculty to create and manage their course websites. Students can access Canvas using their username and password at https://washcoll.instructure.com/login.
LAT HelpDesk Hours
The LAT HelpDesk is located on the lower level in William Smith Hall. Students can visit the HelpDesk Monday through Thursday from 8 a.m. to 5:30 p.m. and Friday from 8 a.m. to 4:30 p.m., or email the HelpDesk at email@example.com. Go to https://www.washcoll.edu/people_departments/offices/helpdesk/index.php to “submit a ticket”. When classes are not in session the HelpDesk is open Monday through Friday, 8:30 a.m. to 4:30 p.m.
Student Computer Recommendations
Washington College has partnered with Lenovo and Apple, Inc., which allows us to offer very good discounts on their products and to make in-warranty repairs on many of these systems. Washington College provides recommended system requirements to students and parents to aid in choosing an appropriate computer solution. Visit https://www.washcoll.edu/people_departments/offices/helpdesk/computer-rec.php to view the College’s computer recommendations and to purchase an Apple or Lenovo computer. For questions, please contact the Help Desk at 410-778-7777.
Washington College practices safe computing. To safeguard your computer from viruses, spyware, malware, and adware, users must install, run, and update the system’s antivirus and anti-spyware programs. It is equally important to install and run periodic operating system updates. Washington College uses Microsoft’s Security Essentials for Windows systems and provides the campus with a site license for McAfee antivirus software for MacOS systems at no charge to students. To learn more about best practices for safe computing, please visit: https://www.washcoll.edu/people_departments/offices/helpdesk/index.php or contact the Help Desk at 410-778-7777.
Microsoft Office and Software Discounts
Download and install the latest version of Microsoft Office for free! Visit www.office.com and login with your WC user name and password. It is free for enrolled students. Contact the LAT HelpDesk to learn more about accessing Microsoft Office. For information about other discounted software, please visit: https://www.washcoll.edu/people_departments/offices/helpdesk/software.php.Washington College uses Microsoft Office 365, including the Outlook Web App, a modern and robust communications and collaboration suite that includes email, calendar, and document sharing. Students receive 50 GB of online storage for email and 1 TB for document sharing. Once the quota is exceeded, the individual can continue to send email but can no longer receive new emails until they are within quota. To learn more about Outlook Online and managing email accounts, please visit: https://www.washcoll.edu/people_departments/offices/helpdesk/index.php or contact the Help Desk at 410-778-7777.
Qualtrics: Create Online Surveys
The campus community can access Qualtrics, an intuitive and easy-to-use online survey tool. All campus faculty, students and staff can use Qualtrics to create their own online surveys. To learn more about Qualtrics, visit: https://www.washcoll.edu/people_departments/offices/helpdesk/software.php.
Lynda.com: Online Training Videos
The campus community has access to Lynda.com, a library of online training videos authored by professionals on hundreds of training topics. If this is your first time using Lynda.com, you must register online. You can login through Washington College using your username and password. Please visit: www.lynda.com today to get started.
Librarians provide in-person reference and research assistance on an individual basis and teach students to navigate the information universe successfully through library instruction classes. Virtual reference service is available through the “Ask A Librarian” link located on the library homepage: https://www.washcoll.edu/people_departments/offices/miller-library/ask-a-librarian.phpInternet access to our online reference resources allows us to extend services to students studying abroad and to those residing off campus. Interlibrary loan requests can be submitted, and electronic reserve materials can be viewed and downloaded remotely from the library homepage. ID card-accessed remote printing stations are in the library, and wireless Internet service is available throughout the building.Five spacious group study rooms, equipped with flexible seating and white boards, are located on the second floor of the library and are available to students on a first-come, first-served basis.
Client Support and Technical Services
Client Support and Technical Services (CSTS) is responsible for the LAT HelpDesk, computer repair (hardware and software) and software distribution. As the first line of support, the HelpDesk provides answers and solutions to a variety of technology-related questions and problems. Students can bring their computers to the HelpDesk for diagnostic evaluation and software repair. The HelpDesk will refer hardware problems to one of our certified computer technicians. The HelpDesk can perform best effort repairs on any non-warranty computer and are certified to repair Lenovo and Apple warranty systems. Fees may apply. Be sure to ask about these before we perform the work.
Educational Technology (ET) provides consultation and training in the use of technologies in the classroom and online to enhance learning. With working knowledge of multimedia, computing and online resources, ET fosters an environment where communication, collaboration and learning take place. To contact an Educational Technology staff member, call the HelpDesk at 410-778-7777, or visit the ET website at: https://www.washcoll.edu/people_departments/offices/educational-technology/index.php
Digital Media Services
Digital Media Services (DMS) staff provide facilities, equipment, and support to the campus to discover, create, collaborate, and innovate through hands-on curricular and co-curricular programming. Whether it be a digital file or tangible artifact, DMS staff help the campus community to realize that we are all makers, and the value making brings to a liberal arts education. Additionally, DMS provides media production services for high profile campus events. To contact a member of Digital Media Services, visit the website at https://www.washcoll.edu/people_departments/offices/digital-media-services/.
Learning Spaces and Related Services
Information CommonsMiller Library, First floorThe Information Commons on the library’s main floor currently provides some PC desktops and Macs for public use. All the computers have Adobe Creative Cloud, Microsoft Office Suite, and many other software programs needed for students. Black & white and color printing is available in the Commons.
Miller Library, First FloorThe Newlin Room contains 21 iMac workstations. The computers are dual boot, which means they run the Windows and Macintosh operating systems. The Newlin Room contains the Microsoft Office suite, antivirus protection, and software for academic courses.
IDEAWORKS INNOVATION SUITE
Miller Library, Lower Level
IDEAWORKS is Academic Technology’s open-access suite of creative production and experimentation facilities. Consultants are available to assist faculty and students visiting IDEAWORKS in the creation of multimedia and maker projects. IDEAWORKS is comprised of three spaces:
The MPC contains a variety of technologies that faculty and students can use to produce multimedia projects. The MPC has resources to integrate various media formats, record a podcast, create and edit a digital video, or modify a graphic. The Equipment Loaner Pool available in the MPC offers free access to video camcorders, DSLR cameras, audio recorders, and more.
The IDEAWORKS Makerspace extends the digital creative capabilities of the MPC by allowing
users to design and fabricate items using modern digital tools in addition to traditional
fabrication methods. Embracing the power of the maker culture, the Makerspace provides access to training
and tools such as 3D printers, laser cutting and etching, electronics prototyping,
sewing, traditional fabrication tools, and more.
- One Button Studio/Sound Studio
The One Button Studio/Sound Studio is a versatile acoustically-treated production space. In this space, users can create studio-quality video and audio with just the push of a button. Individuals and small groups may use this space for personal and class projects that include recording voiceover narration, studio-quality video, and more. Walk-in use is allowed; however, reserving a time slot on the studio’s calendar is preferable. To make a reservation, students can speak with the consultant on duty or call the IDEAWORKS Innovation Suite number at 410-810-5800.
Miller Library, Lower Level
The Beck Multimedia and Technology Learning Center is a full-featured collaborative learning space that offers faculty a place to experiment with emerging technologies while also serving as a flexible teaching space for workshops and presentations. Faculty who wish to schedule instructional sessions in Beck Multimedia Instructional Lab can arrange to do so by calling Educational Technology at 410-810-7167 or (ext. 7167).