HelpDesk - Zimbra
What is Zimbra?
Zimbra brings modern communications and collaboration to the Washington College community. Zimbra is both powerful email and a robust calendar - tightly integrated to make sharing your thoughts and planning your time with colleagues, classmates, friends and family remarkably easy.
What’s new in Zimbra 8: New features & changes for the Washington College community.
Below are some helpful videos for using features in Zimbra.
Zimbra 8 Help
Briefcase in Zimbra 8
Calendar in Zimbra 8
Email in Zimbra 8
Overview of Zimbra 8
Additional helpful videos for Mail:
Students, faculty and staff with additional questions about email and collaboration powered by Zimbra should contact the HelpDesk at 410-778-7777 for answers.
If you have a specific question, please read the Zimbra FAQ for answers
Our Top 3 Questions
How do I sign-up for Lynda.com?
When logged into the college’s network, please visit iplogin.lynda.com
How do I contact the HelpDesk?
You can call the HelpDesk at 410-778-7777 or email them at email@example.com
How do I change my password?
To change your password, log in to Zimbra, choose Preferences and click the Change Password button under the General tab. Alternatively, navigate to: https://selfservice.washcoll.edu/self-service
Setting a strong password from the beginning is a good start to being a smart user of the Washington College network. However, it’s not enough to be truly secure. Security experts recommend changing your password (or passphrase) at least once every three months (90 days) and OIT requires this practice.
It is important to remember that your new password cannot be the same password used during the last three changes.
For even greater security, many people change their password once a month. Whether once a month or once every three months, it is important to find a schedule that works for you and stick with it.