Offices & Services

Student Handbook

Office of Information Technologies

William Smith Hall Basement

The Office of Information Technologies (OIT) is Washington College’s Central IT organization. OIT advocates for information technologies that foster and support the enduring values of Washington College by providing technologies that enhance the learning and teaching experience and empower communications for the community.  Some of what we do:

  • Provide guidance in the development of IT standards and policies that facilitate and govern the College’s access and use of IT resources.
  • IT Infrastructure, building and maintaining IT services including e-mail, Wi-Fi, networking, authentication, telecommunications and other IT systems that the community depends upon.
  • Switchboard, coordinating telephone calls throughout campus Monday through Friday from 8:30 a.m. to 4:30 p.m. except for holiday or weather related closures.
  • The switchboard personnel also provide campus telephone information.
  • Administrative Computing, maintaining the college’s database of records for financial, human resources, donors and students.
  • IT Acquisitions, purchases all College owned computers, mobile devices, and all other IT related hardware and supplies.

Responsive professional IT services result in the campus community’s ability to access and use information technology effectively.  To learn more about OIT services, visit our website at http://www.washcoll.edu/oit

Authentication Service

The authentication service provides password security for e-mail accounts, Wi-Fi and other networked IT services.  Do not give your Washington College UserID password to anyone. The Washington College Office of Information Technologies, including the e-mail administrators or anyone affiliated with management of your UserID, password and accounts do not send e-mails asking for your password. 

Password and account management for your Washington College UserID that enables access to e-mail, Wi-Fi, network and other IT resources is done through the Washington College Account Self Service website http://selfservice.washcoll.edu/self-service/

Be sure to complete the steps necessary to setup your account so if you forget your password you can complete password recovery.

Please do not fall for e-mails that appear to be from Washington College webmail administrators asking for your user ID, password or other personal information.  These e-mails referred to as phishing, are illegal attempts to acquire sensitive information such as your user ID and password.  They are designed to look convincing but no legitimate business or government agency will ever ask you to provide password and personal information in an e-mail.

If you believe that your user ID password combination has been compromised change your password or are ever in doubt about an e-mail that appears to be from a Washington College department, please contact the HelpDesk by telephone extension 7777 (off campus or using a cell phone 410-778-7777). You can also e-mail the HelpDesk at helpdesk@washcoll.edu

WC-Wireless Wi-Fi and Ethernet Network Service

Ethernet and WC-Wireless Wi-Fi network access is available in each dormitory room. Because Wi-Fi coverage is a shared network medium and it is subject to interference and performance issues during high utilization, if your computing device has an Ethernet port, utilize the in room Ethernet jack to connect for improved connection reliability and speed.

Network access control is provided by captive portal for both the Ethernet and Wi-Fi services. Connect and utilize your Washington College UserID and Password to login.  If you need additional assistance utilizing this service, please contact the HelpDesk by telephone extension 7777 (off campus or using a cell phone 410-778-7777). You can also e-mail the HelpDesk at helpdesk@washcoll.edu

Additional information may be found at http://www.washcoll.edu/oit/network-access.php

Campus Telephone Service

Room Phone

Pre-assigned telephone lines are not provided in each dormitory room but may be requested by contacting the Help Desk by telephone extension 7777 (off campus or using a cell phone 410-778-7777). You can also e-mail the HelpDesk at helpdesk@washcoll.edu

Each telephone line will include voice mail, making answering machines unnecessary. Washington College does not supply telephones for students. Students are responsible for bringing their own touch-tone telephone to campus. Cordless DECT 6.0 telephones may be used but the 2.4GHz and 5.8GHz cordless phones cannot be used as they cause interference with the Wi-Fi service.

Payment

Payment for student campus-billed telephone charges should be made directly to the Washington College Business Office located in Bunting.

Student Telephone Authorization

Washington College students that request a phone line will be issued a telephone authorization number that must be used to make off campus calls. The authorization number is entered on the telephone keypad prior to dialing the desired telephone number.

Policy on Release of Telephone Numbers, Campus Directory Information and 800 numbers

The College strives to protect students’ safety and privacy. It is against College policy for anyone in the College community to distribute a student’s telephone number, room assignment or personal information to any outside entity. An outside entity includes anyone who is not a verified current employee of Washington College. While a student can choose to share his or her personal information, students may not share someone else’s (another student’s) personal information. Only current employees of Washington College can receive this information.

The information in the Washington College Campus Directory is for internal use only. It is against Washington College policy to distribute the directory off campus or to share its content with anyone other than a current employee of Washington College.

The College’s incoming 1-800 number is not for faculty, student or staff personal use. Neither the Switchboard nor other campus offices will transfer calls from the 1-800 line to a student’s room extension.

Additional information may be found at https://www.washcoll.edu/live/files/3854-telephonepdf 

Mail Distribution Service and Central Services

Casey Academic Center, First Floor, ext. 7867

Monday-Friday, 8:30 a.m.-4:30 p.m.

Central Services distributes inter-campus and U.S. Postal Service mail to student mailboxes. Student mailboxes are located on the first floor of the Casey Academic Center and the first floor of Hodson Hall Commons. Mail is usually available after 1:00 p.m. daily. Packages too large to fit into a mailbox will remain at Central Services. Students will receive an e-mail notification when this occurs.

To ensure incoming mail is received promptly, students should notify friends and family of the correct address below:

Student Full Name

WC Box _____

300 Washington Avenue

Chestertown, MD 21620-1197

Resident students are issued a key and box number at check-in. Mailbox numbers are assigned to students for their entire time at Washington College. Please put the mailbox number on all correspondence and make sure the box number appears above street address to insure proper delivery. Failure to provide this number may delay delivery of mail by several days.

Shipping Service, ext. 7871

Central Services provides shipping services through UPS, Federal Express and the US Postal Service including 2-3 day delivery service. For more information about shipping services, call ext. 7871. Individual postage stamps are available for purchase at Central Services.

Intercampus Mail

Please present all inter-campus mail to Central Services in mailbox number order. In addition, the minimum size of inter-campus mail is 3”x5.” Any items smaller than 3”x5” or not in box order, will be returned to the sender. Inter-campus mail received after 10:00 a.m. is distributed on the following business day. The mass mailing policy is outlined later in this handbook under The Student Life and Social Events Policies.

Copy Center

In addition to providing mail services, Central Services offers an in-house print shop for printing, copying and collating. The Central Services’ print shop offers poster printing and document folding at a competitive price. Central Services, call 410-778-7871, or visit their website at http://www.washcoll.edu/oit/central-services.php