Offices & Services

Student Handbook

Library and Academic Technology

Miller Library and William Smith Hall

Library and Academic Technology (LAT) empowers the Washington College community to discover, create, collaborate, and innovate. We support the College by challenging students to engage in activities that require them to think analytically, discover and create new knowledge, collaborate with peers and scholars from around the world and use different forms of expression to communicate effectively. We share the College’s commitment to academic rigor and integrity, and strongly support its exceptional faculty in their teaching and research endeavors.

LAT provides students with resources and services to help them enhance their learning outcomes by successfully completing academic assignments. This includes helping them with everything from research to designing and creating physical and digital content, to learning new technology to presenting their work to ensuring their technology performs as expected to providing flexible learning spaces that allow students to work individually or in groups. 

LAT Resources

Library Hours

The library’s hours of operation are Monday - Thursday from 8:00 a.m. until 2:00 a.m.; Friday, 8:00 a.m. until 10:00 p.m.; Saturday 10:00 a.m. until 8:00 p.m.; and Sunday, noon until 2:00 a.m.

Washington College students, faculty, and staff must have their ID card to obtain access to the library after 9:00 p.m.

The Collection

Miller Library houses a dynamic, diverse collection of academic research materials that are available to students, staff, faculty, and the community. These resources include over 250,000 circulating volumes; more than 3,200 videos and DVDs; over 200,000 eBooks; 425 non-circulating print subscriptions to periodicals and newspapers; and over 30,000 online periodical subscriptions.

The library is a selective depository for U.S. Government Documents, with approximately 50,000 print documents as well as electronic access to online documents. The Reference Collection contains dictionaries, encyclopedias, and bibliographies, available in print (non-circulating) and online. More than 3,000 Washington College student theses are available, either online or in print.

Our unique Maryland Collection consists of books, documents, and online resources on state and local towns and counties, and is divided into reference materials and circulating and non-circulating materials. The Special Washington College collection contains works by Washington College faculty, alumni, and friends.

The Washington College Archives is a part of Miller Library, and is housed on the ground floor. Students, faculty, staff, alumni, and other members of the College community may visit and conduct research in the Archives, where they will have access to an impressive collection of primary resource materials related to the College and the College community. Its students, staff, faculty, alumni, and community members have amassed these materials throughout the lifetime of Washington College.

Check Out Materials

Students may check out materials by presenting their ID cards at the Circulation Desk. Materials such as reference books, print reserves, periodicals, microforms, and videos are for use in the library only. Removing these items from the library is in direct violation of the Honor Code, as is removing circulating materials without properly checking them out. Books are loaned for the semester; however, if a student, faculty member, or staff member needs the book, it may be recalled early through an e-mail notification. If a book is not returned as requested, or by its stamped due date, a $1.00 per day fine will be charged. 

Check Out Digital Loaner Equipment

Visit IDEAWORKS in the Library on the lower level to borrow equipment from the Loaner Pool. Students can borrow video cameras, audio and photographic equipment for short periods of time. There is no charge to borrow equipment, however, there is a late fee on returns. 

Canvas Course Management System

Canvas is the College’s course management system. This cloud-based CMS makes it easy for faculty to create and manage their course website(s). Students can access Canvas using their username and password at https://washcoll.instructure.com/login

LAT HelpDesk Hours

The LAT HelpDesk is located on the lower level in William Smith. Students can visit the HelpDesk, Monday through Friday from 8:30 a.m. to 4:30 p.m., or e-mail the HelpDesk at helpdesk@washcoll.edu. To “submit a ticket” go to http://www.washcoll.edu/wc/offices/helpdesk/

Student Computer Recommendations

Washington College has partnered with Lenovo and Apple, Inc., which allows us to offer very good discounts on Lenovo and Apple computer purchases. We can make in-warranty repairs on many of these systems. Washington College provides recommended system requirements to students and parents to aid in choosing an appropriate computer solution.

Visit http://www.washcoll.edu/wc/offices/helpdesk/computer-rec.php to view the College’s computer recommendations and/or to purchase an Apple or Lenovo computer. For questions, please contact the Help Desk at 410-778-7777.

Computer Protection

Washington College practices safe computing. To safeguard your computer from viruses, spyware, malware, and adware, it is important to install, run, and update your antivirus and anti-spyware programs. It is equally important to install and run periodic operating system updates. Washington College uses Microsoft’s Security Essentials for Windows systems and provides the campus with a site license for McAfee antivirus software for MacOS systems at no charge to students. To learn more about best practices for safe computing, please visit: http://www.washcoll.edu/wc/offices/helpdesk/ or contact the Help Desk at 410-778-7777. 

Microsoft Office and Software Discounts

Microsoft Office is free! Download and install the latest version of Microsoft Office for free! Visit www.office.com and login with your WC username and password. It is free for enrolled students. Contact the LAT HelpDesk to learn more about accessing Microsoft Office. For information about other discounted software, please visit: http://www.washcoll.edu/wc/offices/helpdesk/software.php 

E-mail, Calendar and Document Sharing

Washington College uses Outlook Online, a modern and robust communications and collaboration suite that includes e-mail, calendar, and document sharing. Students receive 50 GB of online storage for e-mail and 1 TB for document sharing. Once the quota is exceeded, the individual can continue to send email but can no longer receive new emails until they are within quota. To learn more about Outlook Online and managing e-mail accounts, please visit: http://www.washcoll.edu/wc/offices/helpdesk/ or contact the Help Desk at 410-778-7777.

Qualtrics: Create Online Surveys

The campus community can access Qualtrics, which is an online survey tool. All campus faculty, students and staff can use Qualtrics to create their own online surveys. Qualtrics is intuitive, and easy to use. To learn more about Qualtrics, visit: http://www.washcoll.edu/oit/survey.php

Lynda.com: Online Training Videos

The campus community has access to Lynda.com, which is a library of online training videos authored by professionals on hundreds of training topics. If this is your first time using Lynda.com, you must register online. You can login through Washington College using your username and password. Please visit: www.lynda.com today to get started.

LAT Services

Librarians

Librarians provide in-person reference and research assistance on an individual basis, and teach students to navigate the information universe successfully through library instruction classes. Virtual reference service is available through the “Ask A Librarian” link located on the library homepage: http://www.washcoll.edu/wc/offices/miller-library/.

Internet access to our online reference resources allows us to extend services to students studying abroad and to those residing off-campus. Interlibrary loan requests can be submitted, and electronic reserve materials can be viewed and downloaded remotely from the library homepage. ID card-accessed remote printing stations are in the library, and wireless Internet service is available throughout the building.

Five spacious group study rooms, equipped with flexible seating and white boards, are located on the second floor of the library and are available to students on a fir-come, first-served basis.

Client Support and Technical Services

Client Support and Technical Services (CSTS) is responsible for the LAT HelpDesk, computer repair (i.e. hardware and software) and software distribution. As the first line of support, the HelpDesk provides answers and solutions to a variety of technology related questions and problems. Students can bring their computers to the HelpDesk for diagnostic evaluation and software repair. The HelpDesk will refer hardware problems to one of our certified computer technicians. The technicians can repair any non-warranty computer and are certified to repair Lenovo and Apple warranty systems. Fees may apply. Be sure to ask about these prior to your repair. 

Educational Technology

Educational Technology (ET) provides consultation and training in the use of technologies in the classroom and online to enhance learning. With working knowledge of multimedia, computing and online resources, ET fosters an environment where communication, collaboration and learning take place. To contact an Educational Technology staff member, call the HelpDesk at 410-778-7777, or visit the ET website at: http://www.washcoll.edu/wc/offices/educational-technology/ 

Digital Media Services

Digital Media Services’ (DMS) mission is to increase awareness of digital media use of campus, educate on industry methods, and provide production support for digital media in support of the College’s strategic goals. To achieve this, DMS provides programming initiatives, consulting and production services, and equipment and facilities to the campus community for the creation and dissemination of digital media. To contact a member of Digital Media Services, call the HelpDesk at 410-778-7777, or visit the DMS website at https://www.washcoll.edu/offices/digital-media-services/

Learning Spaces and Related Services  

Information Commons

Miller Library, 1st Floor

The Information Commons on the library’s main floor currently provides a number of PC desktops and Macs for public use. All the computers have Adobe Creative Cloud, Microsoft Office Suite, and many other software programs needed for students. Black & white and color printing is available in the commons.

Newlin Room

Miller Library, 1st Floor

The Newlin Room contains 21 iMac workstations. The computers are dual boot, which means they run the Windows and Macintosh operating systems. The Newlin Room contains the Microsoft Office suite, anti-virus protection, and software for academic courses. 

IDEAWORKS INNOVATION SUITE

Miller Library, Lower Level

IDEAWORKS is Academic Technology’s open-access suite of creative production and experimentation facilities. Consultants are available to assist faculty and students visiting IDEAWORKS in the creation of multimedia projects. IDEAWORKS is comprised of three spaces:

  • Multimedia Production Center

The MPC contains a plethora of technologies faculty and students can use to produce multimedia projects. The MPC has resources to transfer VHS video clips to DVD, scan slides, record a podcast, create and edit a digital video, modify a graphic or borrow equipment. The Equipment loaner Pool is available in the MPC offering free access to video camcorders, DSLR cameras, audio recorders and more. 

  • Makerspace

The IDEAWORKS Makerspace extends the digital creative capabilities of the MPC by allowing users to design and fabricate items using modern digital tools, as well as traditional fabrication methods. Embracing the power of the Maker Culture, the Makerspace provides access to training and tools such as 3D printers, laser cutting and etching, electronics prototyping, sewing, traditional fabrication tools, and more.

  • One Button Studio/Sound Studio

The One Button Studio/Sound Studio is a compact but versatile acoustically treated 9’x9’ production space. In this space users can create studio-quality video and audio with just the push of a button. Individuals and small groups may use this space for personal and class projects that include recording voiceover narration, studio quality video, and more. Walk-in use is allowed; however reserving a time slot on the studio’s calendar is preferable. To make a reservation, record reservation details on the two clipboards mounted just outside the studio.

The Beck Multimedia Instructional Lab

Miller Library, Lower Level

The Beck Multimedia Instructional Lab is a full featured collaborative learning space that offers faculty a place to experiment with emerging technologies while also serving as a flexible teaching space for workshops and presentations. Faculty who wish to schedule instructional sessions in Beck Multimedia Instructional Lab can arrange to do so by calling Educational Technology at extension 7167.