ba97 Office of Information Technologies | HelpDesk - Zimbra | Washington College
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Office of Information Technologies

HelpDesk - Zimbra

What is Zimbra?image

 

Zimbra brings modern communications and collaboration to the Washington College community. Zimbra is both powerful email and a robust calendar - tightly integrated to make sharing your thoughts and planning your time with colleagues, classmates, friends and family remarkably easy.

Zimbra is a web based client as well as having a Desktop client.

What’s new in Zimbra 8: New features & changes for the Washington College community.

Below are some helpful videos for using features in Zimbra.

Additional helpful videos for Mail:

Undo

Delay Send

Attachments

Recover a Message

Zimbra Desktop

Questions

Students, faculty and staff with additional questions about email and collaboration powered by Zimbra should contact the HelpDesk at 410-778-7777 for answers.

If you have a specific question, please read the Zimbra FAQ for answers

 


Our Top 3 Questions

  • How do I change my password?

    To change your password, log in to Zimbra, choose Preferences or Settings and click the Change Password button under the General tab.

    Setting a strong password from the beginning is a good start to being a smart user of the Washington College network. However, it’s not enough to be truly secure. Security experts recommend changing your password (or passphrase) at least once every three months (90 days) and OIT requires this practice.

    It is important to remember that your new password cannot be or contain portions of any password used during the last three changes.

    For even greater security, many people change their password once a month. Whether once a month or once every three months, it is important to find a schedule that works for you and stick with it.

  • How do I contact the HelpDesk?

    You can call the HelpDesk at 410-778-7777 or email them at helpdesk@washcoll.edu

  • How do I sign-up for the gaming network?

    Please visit the Gaming page for more information about the gaming network and to get a copy of the gaming contract.

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