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Office of Information Technologies

HelpDesk - Passwords

To gain access to your online account, change your password, and manage alternate contact information, visit the Self Service page at selfservice.washcoll.edu/self-service

Creating a strong password is absolutely crucial to imagebeing a smart user of the Washington College network. The right password will keep your digital life secure - from network log on to grades to email. Creating a strong password is not a one time job: good security policy includes changing your password at least once every ninety days. Here you will find resources to help you understand and maintain your password.

About Passwords

A strong password should be between 8 and 64 characters.

It should include letters and at least one number and at least special character (!, @, #, $, %, etc.)

Misspellings strengthen passwords, and make them more memorable.

For example, a strong password could be “t3chn0!oggy” because it contains letters, numbers, and a special character. The password is easily remembered due to its misspelling.

Many security experts suggest using pass-phrases instead of passwords. The same techniques of using numbers mixed in with letters applies to pass-phrases, the only difference is that you remember an entire phrase instead of just a word or two. A good  example would be “g3o0rgeg@essgr33n” since it is three words with intentional misspellings and contains letters, numbers and special characters.

imageChanging Your Password

To change your password, navigate to the Washington College Account Self Service Page (selfservice.washcoll.edu/self-service).  Alternatively, you can log in to Zimbra, choose Preferences and click the Change Password button under the General tab.

Setting a strong password from the beginning is a good start to being a smart user of the Washington College network. However, it’s not enough to be truly secure. Security experts recommend changing your password (or pass-phrase) at least once every three months (90 days) and OIT requires this practice.

Every 90 days you will be prompted to change your password when your password is five days from expiring. You will also get a reminder four days before your password expires.  Each time you change your password, it will be logged. You will not be able to use the same password for the next three password changes. Please help us protect the campus community - and you - online by changing your password frequently.

Importance Of Strong Passwords

Why all the fuss about strong passwords?

A strong password can protect you from losing control of your digital life here at Washington College. Protecting your identity and information with a strong password or pass-phrase is the smartest and easiest way to ensure nothing electronic will be lost or stolen. Some services your password protects:

  • Canvas
  • Library Catalog
  • Network Log on (Wired & Wireless)
  • WebAdvisor
  • Zimbra Email
  • Much More…

Questions

For questions about passwords, please contact the HelpDesk at 410-778-7777.