3e58 Washington College | Office of Information Technologies
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Cal Coursey

IT Systems & Infrastructure

Contact

Cal Coursey
Associate Chief Information Officer
IT Systems & Infrastructure
515 Washington Ave , Room 135
410-778-7894

Staff & Mission

Administrative Systems Staff

Ken Sutton
Director of Administrative Computing
515 Washington Ave , Room 120
410-778-7269

Kevin Clark
Lead Programmer/Analyst
515 Washington Ave , Room 121
410-778-7203

Molly Mears
Lead Systems Analyst
515 Washington Ave , Room 121
410-778-7758

Kelly Payne
Programmer
515 Washington Ave , Room 142
410-778-7227

Infrastructure Staff

Dave Barr
Director of IT Infrastructure
515 Washington Ave , Room 138
410-810-7423

Mark Brown
Infrastructure Engineer
515 Washington Ave , Room 105
410-778-7272

William Fielder
Senior Systems Engineer/ Systems Security Officer
515 Washington Ave , Room 105
410-810-7419

Vince Knight
Infrastructure Engineer
515 Washington Ave , Room 105
410-810-7442

Alice LaDue
OIT Administrative Assistant
515 Washington Ave , Room 113
410-810-7144

John Massey
Senior Systems Engineer
515 Washington Ave , Room 105
410-778-7296

Mark Scott
Infrastructure Engineer
515 Washington Ave , Room 105
410-778-8950

Sara Ann Smith
Acquisitions Coordinator
515 Washington Ave , Room 119
410-778-7290

Mission Statement

The office of IT Systems & Infrastructure is responsible for maintaining both the administrative and the public computer servers of Washington College as well as for the wired and wireless networks, for the telephone system and for providing the copper, fiber and wireless infrastructure that supports the needs of the Washington College community. These groups represent the backbone of support for all IT services at the College.

The Administrative Computing group supports the financial, human resources, student and donor applications for Washington College. Infrastructure is responsible for the operation of the server systems that provide email, Internet access, Blackboard, etc.; for wired and wireless network and telephone services; and for all Washington College technology equipment purchases. The groups assess, evaluate, design and implement systems and network utilities as appropriate.

Services & Support

Network Support

Dave Barr (410-810-7423) provides campus Ethernet and Wireless networks for all academic, administrative buildings and dorms, maintains Internet Service for faculty, staff and students. Provides the network for simulcast of special events as well as graduation. Provides dial-in accounts for faculty and staff.

Phone Support

The Telecom Engineer (410-778-7272) installs and repairs all campus related telephone lines and equipment. Works in conjunction with campus Switchboard Office to provide telephone authorization codes and calling cards, staff cellular and pager services, and telephone billing for students, staff and departments.

Switchboard

The Switchboard (Extension 0) provides operators for the campus central switchboard, college information services, and campus directory assistance for both on campus and off campus number lookup. Directory Service can be reached by dialing "0" from any campus phone. The switchboard also assists the Telecommunications Engineer with other telecommunications related services. This office also provides administrative assistance to the CIO and the OIT Department.

Acquisitions

Sara Ann Smith (410-778-7290) provides for the accurate and timely acquisitions of all IT related goods, materials and services for the campus and used by the Office of Information Technologies.

Trouble Reporting

Trouble reporting for any of the above services can be reported by contacting the HelpDesk at 410-778-7777. A trouble ticket will be logged and picked up by the appropriate department through our reporting system.

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