IT Systems & Infrastructure
Student Support Staff
Student Employment
Sharon Sledge
Academic Computing & Support Services
Contact
Sharon Sledge
Associate Chief Information Officer
Academic Computing & Support Services
515 Washington Ave, Room 137
410-810-7450
Areas & Mission
Academic Computing & Support Services is comprised of several areas. This team works together to support learning via technology across the Washington College community. Areas of Academic Computing & Support Services include:
Bev Nickerson
Director of Central Services
Casey Academic Center, Lower Level
410-778-7282
Denise Illingsworth
Central Services Assistant
Casey Academic Center, Lower Level
410-810-7425
Katherine Marge
Assistant Director of Central Services
Casey Academic Center, Lower Level
410-810-7112
Shawn McClain
Central Services Assistant
Casey Academic Center, Lower Level
410-778-7867
Nancy Cross
Director of Educational Technology
223 William Smith Hall
410-810-7167
Adrian Peterson
Instructional Technologist
223 William Smith Hall
410-810-7421
Educational Technology is responsible for supporting the instructional uses of technology in the classroom. We achieve this goal by providing leadership, guidance and training in those technologies that help faculty and students enhance their teaching and learning experience.
Through the Beck Instructional Lab and the Multimedia Production Center, Educational Technology can engage the Washington College community with emerging technologies and technological skills.
Brian Palmer
Director of Digital Media Services
111 William Smith Hall
410-778-7864
Eric Broussard
Assistant Director of Digital Media Services
223 William Smith Hall
410-810-7169
Gene Sheehan
Senior Project Manager
515 Washington Ave, Room 104
410-810-7168
OIT offers a Software Site License Service for the Washington College community. Washington College provides free upgrades for the Mac and Windows operating system, the Microsoft Office suite of applications and Norton and McAfee virus protection software. To upgrade your OS or any of the aforementioned applications, contact the HelpDesk at 410-778-7777.
Before purchasing new software, please check with Gene Sheehan at 410-810-7168 to find out if OIT has a site license or if discount pricing is available. Checking with OIT first may save you money.
John Anderson
Director of Client Support and Technical Services
515 Washington Ave, Room 108
HelpDesk
410-778-7223
Eric Bishop
Techical Services Technician
515 Washington Ave, Tech Shop Room 109
410-810-5728
Jesse Lamb
Techical Services Technician
515 Washington Ave, Tech Shop Room 109
410-810-7418
Matt MacDonald
Techical Services Technician
515 Washington Ave, Tech Shop Room 109
410-810-7158
Washington College Technical Services provides a wide variety of technology support to the campus community. We support the services that you use every day, both those you see as well as the those behind the scenes.
Working in our offices adjacent to the HelpDesk, in your residence hall testing and repairing network jacks, deploying new computer equipment, or providing audio/visual support for campus events, you'll see us serving the entire campus. Our behind the scenes support includes services such as Zimbra.
In whatever capacity we serve you, rest assured that you are getting technology support from the best. Our staff includes technicians certified to provide warranty service on Lenovo and Apple computers, and are qualified to repair almost any computer. Our education, experience, and certifications enable us to provide quality support with confidence.
AC&SS seeks to support, educate, communicate, and encourage the campus community's effective use of information technology and enables OIT to help Washington College achieve eminence. We accomplish this by providing faculty, students, and staff with exemplar academic and technology support services and programs that support the College's mission.